top of page
  • I’ve received my order, but I am not happy with it. Can I exchange, refund or return the item?"
    We have options available for customers that are not satisfied with their Ki & Al purchase. For more information, read our return policy.
  • Do you guys offer any discounts?
    Occasionally, we provide special offers and discounts. When we do, it will be advertised on the website and our instagram @kialthelabel
  • When does my order ship?
    We aim to ship within 24 hours of the order being placed.
  • Do you have a store I can visit?
    At this time, Ki & Al is an online store and has no physical store available for customers to visit.
bottom of page