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I’ve received my order, but I am not happy with it. Can I exchange, refund or return the item?"We have options available for customers that are not satisfied with their Ki & Al purchase. For more information, read our return policy.
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Do you guys offer any discounts?Occasionally, we provide special offers and discounts. When we do, it will be advertised on the website and our instagram @kialthelabel
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When does my order ship?We aim to ship within 24 hours of the order being placed.
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Do you have a store I can visit?At this time, Ki & Al is an online store and has no physical store available for customers to visit.
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